Data Protection and Privacy policies

Data protection policy

Our Privacy Policy applies to the personal data we collect and treat at Genuine Andalusia. We assume the responsibility to comply with the current legislation at a national and European data protection level. We aim at using your data responsibly and lawfully.

The person responsible for your data is Iván Ricoy Calleja, NIF 75791536G, with address at C/Alonso de Ojeda 10. El Puerto de Santa María. 11500. Cádiz. Spain. Email: hola@genuineandalusia.com. Phone: +34 655232132.

The data we collect from you (referred from now on as “personal data”) includes the information that allows us to identify you, such as your name, your email, your phone number and any other information you may share with us voluntarily to ensure the best possible service.

We may also collect the information you share with us via email and telephone as well as your reviews and your comments on our social media channels.

This information will be used to plan, coordinate and deliver the incoming travel agency services that you request from us.

We will keep this information (unless you request we delete it) as long as we maintain a commercial relation with you, or during the necessary years to comply with the legal obligations.

The personal data that we collect from you will have been shared with us by you personally and with this, you are expressing that you accept the processing of your personal data as per reflected in this Privacy Policy.

In these regards, you are solely responsible for the accuracy and veracity of the information shared with us and for any omissions, exonerating Genuine Andalusia from any responsibility related to this accuracy, correctness and omission of information.

We will only share the strictly necessary personal data with our collaborators or suppliers for the planning, coordination and delivery of the incoming travel agency services requested by you.

We follow the necessary procedures to keep your personal data safe from illegal or unauthorized access and against accidental loss, destruction, or damage.

Regarding the collection and processing of your personal date, you can contact us any time to:

  • Access your personal data and any other information indicated in Article 15.1 of the RGPD.
  • Modify any personal data that is inaccurate or incomplete in accordance with Article 16 of the RGPD.
  • Delete your personal data in accordance with Article 17 of the RGPD.
  • Limit the processing of your personal data in accordance with Article 18 of the RGPD.
  • Request the portability of your data in accordance with Article 20 of the RGPD.
  • Oppose the processing of your personal data in accordance with article 21 of the RGPD.
  • If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

You can exercise these rights by sending a communication to hola@genuineandalusia.com. You also have the right to place a claim with the competent Control Authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.

Privacy policy

Object

The present Website has been designed to provide information about the services offered by Iván Ricoy Calleja (Genuine Andalusia) whose company registration number is 75.791.536-G and whose head offices are at C/ Alonso de Ojeda, 10 11500
– El Puerto de Santa María (Cádiz)

Intellectual and Industrial Property

The title to the intellectual property rights appertaining to the www.genuineandalusia.com website, its source code, design, navigation structures and the various elements contained within the site is held by Iván Ricoy Calleja (Genuine Andalusia), which has sole title to exploit said rights in any way and in particular the rights to reproduce, distribute, communicate publicly or process information in accordance with applicable Spanish and European Union legislation.

Content

This Website provides information about services to be made known to the public, which will in all instances be subject to specific terms and conditions that can be viewed on the website and that will be subject to the relevant legal provisions currently in force.

Access and use

Both access to this Website and use of the information contained herein will be the sole responsibility of whomsoever accesses and uses it. The conditions for accessing this Website will be governed by current legislation and the principles of good faith and legitimate usage by the user, it being forbidden to engage in any form of activity that might be detrimental to Iván Ricoy Calleja (Genuine Andalusia). The use of the present Website for illegal or unauthorised purposes is strictly forbidden

Responsibility

Iván Ricoy Calleja (Genuine Andalusia) can take no responsibility whatsoever for any damage that might be caused by users of this Website or any other or by the illegal or improper use of the Website or of any of the content or information it provides or
that is accessible through it.

Service

Spanish law will apply in all litigious and other matters concerning the www.genuineandalusia.com website whist the Court of the User’s place of residence will be the competent authority for resolving any conflict deriving from or related to the use of this Website. By accessing the www.genuineandalusia.com website you accept all the conditions set out above.

Hyperlinks

The hyperlinks contained on the www.genuineandalusia.com website may take the User to the websites of third parties. www.genuineandalusia.com accepts no responsibility for the content of such websites or for any information they provide or services they offer. The hyperlinks are for information only and on no account imply any relationship between www.genuineandalusia.com and the persons or entities that own the content of the third party website or the third party website itself. The hyperlinks contained on the www.genuineandalusia.com website may take the User to the websites of third parties. www.genuineandalusia.com accepts no responsibility for the content of such websites or for any information they provide or services they offer. The hyperlinks are for information only and on no account imply any relationship between www.genuineandalusia.com and the persons or entities that own the content of the third party website or the third party website itself.